Valley Pump Inc

Valley Pump Inc., established in 1938, is a family-run business that serves the Pacific Northwest communities. The company specializes in servicing and installing water systems, well drilling, decommissioning, water filtration installation, and water testing. They are known for their excellent customer service, with reviewers praising the quick response time and professionalism of their team members. Their services are found to be reasonably priced and comparable to other companies. Valley Pump Inc. provides excellent guidance and patience, answering questions and teaching customers about their new systems. They are highly regarded for their knowledgeable and friendly technicians, prompt service, and fair prices. CEO Joe Alcorn is knowledgeable, courteous, and ready to help, able to understand and diagnose complicated water related problems. When possible, they send a crew to deal with emergency repairs the same or next day. Gray was more than willing to share knowledge and information. Journeymen well technicians Kyle and Magnus along with helper Peter worked efficiently to do much needed repairs. Aurora, answering the phone, is always courteous and efficient. They have worked on multiple wells, including troubleshooting on work that has nothing to do with them. They were able to pull up very detailed records about systems. This type of record keeping shows a level of detail and willingness to spend money. They are making sure to support local companies. Kyle and crew were super nice and so helpful, patient with questions, and walked through the system and taught how to maintain it.