About Opulence Mobile Detailing - Car Detailing Arlington
Opulence Mobile Detailing is a car detailing service based in Arlington, Washington. They offer the convenience of detailing vehicles at the customer's home or workplace. Customers have praised their exceptional work, describing it as going "above and beyond." The company has received high marks for its professionalism, with clients appreciating the clear communication and explanations provided by their detailers. Opulence Mobile Detailing has successfully tackled a variety of cleaning challenges, including heavily soiled vehicles, mold remediation, and years of accumulated dirt. Customers have expressed their satisfaction with the results, stating that their vehicles were restored to "like new" condition. They recommend Opulence Mobile Detailing to anyone in need of professional car detailing services. Recent customer reviews have highlighted the company's responsiveness in addressing any issues that arise. One customer had a miscommunication regarding the cleaning of their car's exhaust tips, but the owner, Eric, promptly resolved the situation by providing a partial refund and completing the promised service. Another customer experienced some scheduling and communication challenges, but the detailing crew's professionalism and the quality of their work ultimately led to a positive overall experience.
Updated: Eric finally contacted me. Apparently, he was not alerted about the VMs and texts I sent him, so he is investigating. He issued a partial refund and came out to clean the exhaust tips as promised. I would have given 5 stars however based on the communication issues I had to take off 1 star. In the end they did a good job and I'm happy with the results.
I contacted Opulence to detail my Porsche Boxster. I received an email quote for the full detail - Signature of $300 plus tax. I got a call the same day asking if I had questions. I said since my car is mid-engine, a steam cleaning of the engine would not be possible so instead could I have the exhaust...read full review
Overall I'm happy with the service, but there were definitely bumps day of. I had scheduled 2 cars to be worked on at 9am on a Friday. I got a call at 8am from Eric that someone called out sick, so they were short staffed. He asked if I could move the appointment to the next day for a $25 discount, but I wasn't able to make that work. He then said someone would be there at 10:30am instead, which was fine.
Cut to noon and multiple attempts to help the detail tech find my home and someone finally arrives at the wrong house. Whatever, no harm no foul. They work essentially 9 hours straight to get both cars done and they did a phenomenal job. Super friendly and very...read full review
Great experience, came to my house on Camano Island. Eric is very professional and pleasant. He was running late from his previous job in LaConnor, he kept me updated with his ETA. I would highly recommend Opulance Mobile Detailing.