About Dead River Company
The Dead River Company is a trusted provider of propane, heating oil, and kerosene services in Northern New England. They are known for their reliability and offer energy-saving solutions, including the installation of high-efficiency heating equipment. The company's staff is praised for their politeness, knowledge, and helpfulness in resolving customer issues. Dead River Company offers prompt response to repair requests, with competent and friendly service technicians and fuel delivery employees. Customers have access to good fuel payment and service plan options, as well as fair pricing on fuel, equipment, and services. The company's direct and efficient customer service and support have made them a preferred choice for many Vermont residents, who have been satisfied customers for years. Customers appreciate the prompt responses to their questions, even through email or the website. The staff, like Kim, have been helpful in setting up fuel for the season. However, some customers have experienced issues with missed deliveries, which the company should address to maintain their reliable reputation.
Best business. Pricing is fair, technicians are great…..professional and proficient, as well as fun to talk to. In Woodstock, a small town, uyou are pretty much a part of the community; we treat each other like it’s family.
I've been a customer for over 10 years, rarely is there a problem. When problems arise they are always there with a quick solution. My regular guy Bruce is very friendly, respectful, and knowledgeable. I like the fact that he leave a delivery ticket on my door every time so I know he was here. Only complaint, he leaves a bill, every single time, no Mulligan for me.
My experience with Dead has been great & positive. Working with the Office Manager each year to do my contract is always good she reviews my budget with me. I appreciate her help.