I had a problem with my spa that I purchased from Avalon, and called for help, on a Sunday, and they were not only open, but so helpful! Emma was friendly and patiently listened to my issue (low flow and temperature dropping from 104 to 92), and we determined I'd come in to buy a new filter. Again, being open on a Sunday is rare for Vermont businesses! When I got there, she also suggested several steps to remedy the issue and even wrote them down for me. When I got home and tried them, then added the new filter, the hot tub went back up to 104! Customer service like this deserves a huge shout out. THANK YOU so much Emma!
July 2025
Had my liner put in two months ago, along with new plumbing, salt generator and new pumps. No wrinkles in the liner, the guys showed up when they said and got it finished sooner than initially stated. Don't hesitate to use Avalon pools!
May 2025
When I had trouble with my pool the old company I was with wouldn’t help. So I went to Avalon not only did they help me they explain things to so I could understand. I was new to taking care of the pool my ex always did it. And every year I go see them and every year they help and explain. The personal touch they give make it worth driving out of my way to go to them. You won’t find a better place for your pool supplies. 5 stars for them.
I had a problem with my spa that I purchased from Avalon, and called for help, on a Sunday, and they were not only open, but so helpful! Emma was friendly and patiently listened to my issue (low flow and temperature dropping from 104 to 92), and we determined I'd come in to buy a new filter. Again, being open on a Sunday is rare for Vermont businesses! When I got there, she also suggested several steps to remedy the issue and even wrote them down for me. When I got home and tried them, then added the new filter, the hot tub went back up to 104! Customer service like this deserves a huge shout out. THANK YOU so much Emma!
Had my liner put in two months ago, along with new plumbing, salt generator and new pumps. No wrinkles in the liner, the guys showed up when they said and got it finished sooner than initially stated.
Don't hesitate to use Avalon pools!
When I had trouble with my pool the old company I was with wouldn’t help. So I went to Avalon not only did they help me they explain things to so I could understand. I was new to taking care of the pool my ex always did it. And every year I go see them and every year they help and explain. The personal touch they give make it worth driving out of my way to go to them. You won’t find a better place for your pool supplies. 5 stars for them.