About Avalon Pools & Spas
Avalon Pools & Spas offers a unique shopping experience focused on value and service. The business specializes in pool and spa installations and will troubleshoot any related problem. Their services include pool openings and closings, commercial services, liner conversions, maintenance, repairs, and filter media changes. Reviews highlight efficient, high-quality work. Customers report installations finished sooner than stated, with no liner wrinkles, and appreciate that staff show up when promised. The company is noted for providing helpful solutions, such as repairing a pool wall instead of recommending a full replacement when possible. They also facilitate services like water delivery. The staff receives consistent praise for being capable, knowledgeable, enthusiastic, and professional. They take time to educate customers, explain things clearly, and provide a personal touch that makes clients feel valued. Many emphasize it is a great place for parts, stocking items difficult to find elsewhere. Customers describe the experience as wonderful and express high satisfaction, stating you won't find a better place for pool supplies and that you should not hesitate to use Avalon Pools.
I had a problem with my spa that I purchased from Avalon, and called for help, on a Sunday, and they were not only open, but so helpful! Emma was friendly and patiently listened to my issue (low flow and temperature dropping from 104 to 92), and we determined I'd come in to buy a new filter. Again, being open on a Sunday is rare for Vermont businesses! When I got there, she also suggested several steps to remedy the issue and even wrote them down for me. When I got home and tried them, then added the new filter, the hot tub went back up to 104! Customer service like this deserves a huge shout out. THANK YOU so much Emma!
Best pool place I have ever visited imho!
Great people , always helped me out every time we went in