About Posh Nails And Spa
Posh Nails and Spa is a business located in Newport News, offering nail art and other services. Customers have reported varying experiences with the staff, with some, like Han, being praised for their detailed and skilled work. The salon is noted for its cleanliness and knowledgeable staff. However, there have been instances where customer service has been less than satisfactory, particularly when customers have had to interact with staff other than the owner. One customer mentioned feeling uncomfortable when they were not able to leave a tip after a service. Despite this, many customers have had positive experiences, such as the reviewer who received a pedicure and highly recommends the business. Overall, the experience at Posh Nails and Spa seems to depend on the individual technician, with some providing excellent service and others falling short on customer service.
I Wish I had photos to give but Posh Nails And Spa is where you can get anything done for quality. The whole operation is clean and smooth and I’m not talking about the work it’s really the people. They welcome you in and encourage services w/o any pressure.
I moved here from Texas. Nail salons are a bit different here Newport News than Texas. I grew up here 50 years ago. Han persists at being detailed and he has done a great job on my dip-in and pedi, every time. The salon is clean and the staff is knowledgeable. My nails look fantastic this week.Services: Nail art
So I am half and half about coming here I come here and normally see only one lady and that’s the owner. If I see anyone else besides her I just don’t get that good customer service experience. I came one time and the owner wasn’t there to do my eyebrows but because I didn’t feel like waiting I let someone else do them and they were ok but not my usual how they are done. When I went to pay I didn’t leave a tip and the lady seemed like she had a real issue and turned her back on me and everything and got bad vibes. Normally I leave a tip but I just didn’t have it to give that day and she did not really do the eyebrows that great vs how the person I normally...read full review