About Gene's Plumbing Services, Inc
Gene's Plumbing Services, Inc. is a reliable and trustworthy business with over 25 years of experience. They provide excellent customer service and ensure that customers are confident and satisfied with their work. The team is friendly, professional, and caring, with a great attitude and willingness to troubleshoot problems. They handle a range of services, from simple installations to complex projects like septic system installations and well water filtration system overhauls. They are known for showing up on time, verifying projects, and making needed changes. Customers appreciate their responsiveness, prompt service, and fair pricing. Whether fixing a tankless water heater or replacing a sump pump, Gene's Plumbing Services is committed to working until the problem is solved. Their reception staff is friendly and keeps clients informed about when the team will arrive. They come highly recommended for their top-notch service and compassionate approach.
We called when our service tech did not show up. We were informed her had a personal emergency and had to leave. They assigned a different plumber for a later date. Wyatt had to move our main water line, install shut off valves and install a whole house water filter. He was thorough and did a complex job in much less time than we expected. Despite the scheduling snafu the work was excellent.
It was 9:06pm on Sunday, specifically memorial day weekend, when I called. Within less than 15 minutes I got a call back from the sweetest person, Jill, saying they’d be able to service ASAP, either tonight or tomorrow. As I’m typing this, it’s almost 11:30pm, and Nick (awesome guy) has already been here and left and our single toilet in a three person household is back to fully functioning.
They were incredibly kind and understanding, and the prices are entirely reasonable for an emergency call this late on a holiday weekend. 100/10 recommend. Thank you, again, to both Nick and Jill.
Excellent service! Came out to look at my pressure tank issue same-day. They diagnosed the issue and explained the situation clearly. Installed a new pressure switch and gauge. Very reasonable fees! I’m so impressed with the service, thank you!!