About Southern Air
Southern Air in Winchester provides reliable heating and cooling services to help customers' systems function properly, especially during severe weather. Their Service Center employs Master Certified, NATE Certified, and HVAC Certified technicians who deliver quality workmanship. Services include air conditioner service, HVAC installation, heat pump installation, standby generator sales, and repair and maintenance. Customers praise the technicians for being professional, knowledgeable, and explaining their work in an easy-to-understand manner. Service fees are considered reasonable. Southern Air also offers annual service contracts, which include tuneups on furnaces and air conditioning systems. The company is known for its dependable support, quick response, and proactive solutions. They recently replaced a capacitor to get an AC running within 20 minutes and handled repairs efficiently, sometimes coordinating with manufacturers to resolve issues without extra costs. With a focus on quality and customer satisfaction, Southern Air strives to provide excellent service to its customers.
They're honest! Hard to find these days in an HVAC company. They told me nothing was wrong with my unit after another company quoted me $17k for total replacement. I appreciate it!
Probably the only HVAC company in the Winchester area I will use going forward: Actually reachable 24/7, the answering service actually can get in contact with production crews, has an actual human being on call 24/7/365. They came out Saturday morning on the 4th of July to fix our AC which broke from a service call with GSSN (a competitor) the previous day.
Special thanks to Chris, the tech that restored our AC. I couldn’t be more pleased.
Southern Air is everything you want in an HVAC company: reasonable, honest, reliable, prompt, and communicative. Techs are knowledgeable, personable, and friendly. We have been customers for 10+ years and will continue to be customers.