About Southern Air
Southern Air in Winchester provides reliable heating and cooling services to help customers' systems function properly, especially during severe weather. Their Service Center employs Master Certified, NATE Certified, and HVAC Certified technicians who deliver quality workmanship. Services include air conditioner service, HVAC installation, heat pump installation, standby generator sales, and repair and maintenance. Customers praise the technicians for being professional, knowledgeable, and explaining their work in an easy-to-understand manner. Service fees are considered reasonable. Southern Air also offers annual service contracts, which include tuneups on furnaces and air conditioning systems. The company is known for its dependable support, quick response, and proactive solutions. They recently replaced a capacitor to get an AC running within 20 minutes and handled repairs efficiently, sometimes coordinating with manufacturers to resolve issues without extra costs. With a focus on quality and customer satisfaction, Southern Air strives to provide excellent service to its customers.
Arrived inbetween the scheduled times, Chris diagnosed the problem quickly and replaced the capacitor. Had the AC on within 20 minutes. Cannot say a bad thing about them. Chris is a very good technicia.
We have had great support from Chris Walton at Southern Air for the 3rd year in a row. Chris takes care of the Annual Maintenance of our AC units including any repairs like the successful resolution of the heat pump, coil kit failure. Chris proactively suggested and followed up with the AC manufacturer and got it resolved so the expensive parts were no cost items to us. While the parts were on way he temporarily resolved the heat pump to work while the parts arrived. He ultimately replaced the parts first thing on a Monday. We are so privileged to have Chris work on our service needs. I recommend Southern Air and Chris Walton for all your AC needs and a proactive...read full review
I had a wonderful experience using Southen Air. They were professional and dependable. They got my new air conditioner in quickly. I was able to get a high quality unit at an affordable price. I highly recommend this company!