About Excel Truck Group - Weyers Cave
Excel Truck Group is a reliable and efficient service provider for truck owners. They offer professional and knowledgeable service, excelling in organization and communication. The team is helpful, providing good service and support to get customers back on the road quickly. Recent reviews praise the prompt and efficient customer service, with the service desk and shop staff being attentive and serious about solving any issues. Customers have had excellent experiences, with the company being described as professional, kind, and providing outstanding service at reasonable prices. Excel Truck Group in Weyers Cave, VA is highly recommended for truck owners' needs.
All around fantastic company my contact was Jordan Lam, and she is amazing very easy to work with and always kept us in the loop. they get the job done 10 out of 10 we took our bucket truck to get worked on because none of the local mechanics could figure it out. Excel got it taken care of extremely fast and now we will be taking our entire fleet to them. there 45min. to an hr away but it is absolutely worth it.
I'd drive a freight liner. Cascadia had a code. Come up the night before woke up called excel. The ladies in the service area and the gentlemen. Are super nice took my phone call first thing in the morning. Told me first come first serve. But they would take a look at it as soon as I got there. That was reassuring. I did get there 15 minutes before they went to lunch. But after lunch, I was expecting to be there all afternoon till closing, and that did not happen. I probably counted 4 to 6 mechanics, maybe more give or take they were moving. So much and moving so many trucks into the garage and getting them out. I lost count them guys were super great. The gentleman that...read full review
My experience was great. Courtney came out on golf cart to greet and check me in as soon as office opened. Mechanic and tech pulled truck in to check things out and discovered the problem quickly. Leaking DEF filter O ring. Fixed problem in a timely manner and Gave me a call to let me know truck was ready to go and to return keys. Very pleased with the team at Excel. Ben diamond