About Drumhellers Towing & Recovery
Drumhellers Towing & Recovery is a family-owned business that prioritizes human-to-human interaction. With a focus on building personal relationships with clients, the company's 26 employees, including 14 certified towing and recovery operators and 7 certified battery technicians, provide efficient and friendly service. When customers need a tow truck, Drumhellers' professionals, such as Evan and Jessie, are known for their quick response, professionalism, and helpful attitude. They often go above and beyond, offering to fix vehicles or provide tools for DIY repairs. Recently, customers shared positive experiences, highlighting how quickly Drumhellers responded when their batteries died far from home. Jessie responded in half the estimated time and started their vehicle in two minutes, making sure they were safe for a long drive. Evan was praised for being knowledgeable and responsive when helping start a vehicle in a dark, cold parking lot. The team’s calm and considerate approach has consistently made difficult situations easier for customers, reinforcing Drumhellers' reputation for reliable and caring service.
60 miles from home at a Dr. appt. and battery died. Called AAA and requested service and AAA responded quickly that someone would arrive w/i 45 minutes to assist w/ starting the vehicle. Drumhellers was there w/i 15 minutes and quickly got the vehicle started. A huge shoutout to Evan, who was very responsive and knowledgeable of what was necessary to get the vehicle started. Thanks!
AAA sent Drumhellers Towing to jump start our battery when we were stranded in a dark, empty parking lot on a COLD night. Jessie with Drumhellers responded in HALF the time AAA had estimated and was friendly, efficient, and considerate! He started our car in 2 minutes AND had us wait in his warm truck to make sure our battery charged enough to make sure it didn't dim our headlights during our 2 1/2 hour drive home! Jessie was calm & professional and made sure we were safe to make our long drive home! I highly recommend Drumhellers Towing AND Jessie!
Absolutely the best of a tough time for me because of AAA and the Drumhellers team X's 3, over the past 10 years!!! Once again their service team members ( this time Dillon ) have been calm cool collected and genuinely kind to an irritated grumpy stressed individual! They Had all what was needed to be replaced and even was able to tow if I needed to! Go Drumhellers...!!!!! And the value was more then worth my AAA membership!!!