About ClearWater Well & Pump
ClearWater Well & Pump is a family-owned, local business serving the Shenandoah Valley area in Northern VA. With over 25 years of experience, the company specializes in water systems, wells, and pumps. Their team, led by Dan, is known for being responsive, professional, and thorough, providing pure, clear water to homes and families. Customers appreciate the friendly, fair, and reliable service, with no upselling involved. Many reviews highlight the team's technical expertise, honesty, and trustworthiness, making them a top choice for well and pump services. Customers have reported excellent experiences with ClearWater, noting how quickly the team responds to urgent issues. They have been praised for their professionalism and empathy, especially when customers face emergencies like waking up without water. The technicians thoroughly explain their work and are efficient in resolving problems, often going above and beyond, such as clearing obstacles like wasp nests. Despite their competitive pricing, the team offers various payment options, making their services accessible. ClearWater Well & Pump is highly recommended for anyone in need of reliable well-related assistance. Recent reviews praise the team for their punctuality, professionalism, and personable attitude. Customers mention how Thomas and his colleague arrived on time, were very friendly, and handled the work promptly. When a pump went out during the night, the team responded quickly the next morning and had a new pump installed within three hours. Another customer appreciated Dan’s visit to test their water for heavy metals, highlighting the friendly and timely service. Many customers have called to report no water, and Dan promptly identified and fixed the issues, often locating the well and providing affordable solutions. Overall, the team is trusted for their honesty, efficiency, and excellent customer care.
Thomas was professional articulate and a very nice person as well as the other person he came with (whose name I unfortunately I can't remember)They were on time, prompt and very personable. I would have them again.
Pump went out during the night. Was able to contact Clearwater early that morning and they were there by 1:30 pm and I had a new pump and related components online withing 3 hours. Great service.
We had Dan out to test our water for heavy metals. Communication was great as to arrival time, and service was friendly and timely. Our second time working with Clearwater and will definitely continue to use them for all our well and water needs.