About Animal Clinic of Verona
The Animal Clinic of Verona is a top-notch hospital that provides expert care to pets. Their team is friendly and loving, making them a great choice for pet owners. While they may be more expensive than other options, their high-quality service is well worth the cost. They are quick and efficient, offering excellent prices and speedy service. The clinic also shows a personal touch, such as offering a paw print of the pet in plaster of Paris after putting them down. The veterinarian here is excellent — knowledgeable, compassionate, and clearly cares about the animals. However, some customers have experienced less positive interactions with the office management, who may come across as stern and not particularly welcoming. There have also been concerns about the clinic's treatment policies, which can feel more like a business strategy than a medical necessity. Despite these mixed experiences, many long-term clients express great satisfaction with the clinic. They appreciate the kind-hearted staff, who work within their budget and listen to their concerns. Customers also praise the clear communication about procedures and prices, as well as the empathetic care provided when a pet passes away.
The veterinarian here is excellent — knowledgeable, compassionate, and clearly cares about the animals. However, my experience with the office management was less positive. While not outright rude, the tone was stern and not particularly welcoming — perhaps efficient from a business standpoint, but not patient-centered.
My biggest concern was the policy around treatment. I brought my dog in for a hot spot and was surprised that treatment was done behind closed doors (and strongly executed) . I was told this was due to insurance restrictions, which I found odd. Then, after purchasing the prescribed medication, I was not allowed to take it home. Instead, I was...read full review
I’ve been coming to this vet for some time now, and every experience has been great. The people who work here are some of the most kind-hearted individuals I’ve met. They work with your budget and listen to your concerns. They’re very clear when explaining the procedures they recommend as well as the price before doing them. They’re so sweet to my cats as well, which really eases my nerves when they get taken back for an examination. When one of my babies passed, they were very empathetic through the whole process and even sent a sweet card in the mail. Much love to everyone who works here! ❤️
I have been a client with this practice for 20+ years. The lead veterinarian (Dr.L) and Office Manager have worked together since the practice opened in Verona. When I have to take one of the fur babies in, I never feel rushed and always heard. I have the utmost trust and respect for this practice.