I did not use this place for services but I had to stop and leave a kind word! I had to go get an employee today while working and on the way I forgot to grab gas and ran out of gas at a bad intersection ( it’s been a hectic day ). The kind Owner, stopped asked if she could help, went and grabbed gas from her own home and came back and didn’t ask for anything in return. She was my savior that day especially with the heat. We laughed and she made me feel less stressed and only wanted to help. I’m glad there are still kind and wonderful people out here. Thank you again ?❤️ I won’t forget today!
June 2024
After posting my reviews, I received a phone call from one of the trainers apologizing for not responding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does.
My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding... read full review
May 2024
After posting my reviews, I received a phone call from one of the trainers apologizing for not responding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to... read full review
I did not use this place for services but I had to stop and leave a kind word! I had to go get an employee today while working and on the way I forgot to grab gas and ran out of gas at a bad intersection ( it’s been a hectic day ). The kind Owner, stopped asked if she could help, went and grabbed gas from her own home and came back and didn’t ask for anything in return. She was my savior that day especially with the heat. We laughed and she made me feel less stressed and only wanted to help. I’m glad there are still kind and wonderful people out here. Thank you again ?❤️ I won’t forget today!
After posting my reviews, I received a phone call from one of the trainers apologizing for not responding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does.
My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding... read full review
After posting my reviews, I received a phone call from one of the trainers apologizing for not responding to my inquiry. She was very kind and explained a mix up regarding emails with the owner. No big deal; these things happen. I appreciated her apology. She did inform me that they do not train in the kind of scent work I am looking for, and she sadly doesn't know anyone near my location who does. My only suggestion would be for the owner, since they are the ones who receive the emails. It might be best to respond to the customer in an email and state something to the effect of, "Colonial K9 has received your request and we will be forwarding your message to... read full review