About Junior's Plumbing Services
Junior's Plumbing Services is a family-owned and operated company dedicated to providing excellent customer service and quality craftsmanship. Established in 2012, they strive to offer a personal touch and familial experience to every customer, treating their homes as if they were their own. The company's team, including technician Will and Donovan, is known for their expertise and responsiveness. They offer services such as plumbing pipe repair, well pump replacement, and leak detection. Customers often appreciate the team's professionalism and skill, with many noting their attentiveness and compassion. For instance, when contacted for urgent plumbing issues, the staff, including Kandyce, have gone above and beyond, even providing guidance over FaceTime to help avoid further problems. While some customers have expressed concerns about price discrepancies between initial estimates and final invoices, and noted occasional communication breakdowns, Junior's Plumbing Services remains committed to serving its community with honesty and integrity. The entire team works hard to go the extra mile, ensuring that every customer feels supported and cared for during their plumbing emergencies.
Krystal answered my call just before midnight and was ready to help for a plumbing issue at my business! She was extremely friendly and positive the entire time and had someone she could get out that same night to solve my problem but I settled for the next morning. Donavan showed up the next morning at 7:30 AM and provided excellent service with great knowledge. He immediately fixed my problem and had my business ready to be open that morning!!
After attempting a tragic diy I’ve had to use them for a literal emergency not once but twice (shower system swap and Bidet on a French curve) and both times I’ve been grateful and even surprised. Not just by their skills, but the attentiveness. One gentleman even let me hover while kindly narrating his process while working for me as he could tell I wanted to learn…. Or he was hoping to help me avoid my next diy oops lol 🤷♀️.
This business is the epitome of excellence, & not just because they deliver on the typical customer service promises that businesses advertise - they certainly do that, & then some! It’s obvious the entire team truly cares & they all work so hard to go the extra mile for their customers! From the moment I called & spoke with Kandyce, I felt like I had a family member in my corner helping me navigate a very overwhelming plumbing emergency. I called in the middle of the night & instead of just sending a tech out & charging me an unnecessary emergency fee, Kandyce got on FaceTime & walked me through shutting off my water supply valve so that I could avoid serious water...read full review