Sentara Urgent Care

Velocity Urgent CareSM offers a wide range of healthcare services for illnesses, injuries, aches, and pains. All locations provide x-ray and lab services, sports, school, and pre-employment physicals, occupational health services, and worker's compensation treatment. The staff is friendly and caring, creating a warm and welcoming environment. Patients appreciate the quick and easy service, often being seen without an appointment and within an hour. When appointments are booked online, there is usually no wait to see the doctor, who is known to be attentive and patient, listening carefully to each patient's concerns. However, recent changes under new management have affected the experience. Some reviews mention that the front desk staff can be unwelcoming and inattentive, with one person noting they were treated as an inconvenience. The transition to a larger healthcare provider has led to some issues with appointment availability, with patients finding it harder to get the same smooth operation as before. Despite these concerns, staff and the doctor continue to provide helpful and professional care. Overall, Velocity Urgent Care remains a reliable healthcare choice, with dedicated staff and quality service, though some improvements are hoped for under new management.