Ultimate Shine Car Wash

Ultimate Shine Car Wash, located at E Main St & N Electric Rd in Salem, is dedicated to delivering consistent and quality service while actively giving back to the community. They utilize industry-leading technology to ensure that cars leave clean, dry, and shiny. The facility offers helpful features such as vacuums, air guns, mat cleaners, and window cleaners with microfiber cloths, providing good value for customers. The staff has been praised for their politeness and willingness to help, with employees like Sam and Raheem receiving positive feedback for their clear explanations and friendly service. Customers appreciate the convenient location and the efforts to assist with membership issues. However, some challenges remain, such as vacuums that are sometimes not working or connected, and occasional stubborn stains that require additional washes. There was a negative experience during a "redo" wash when an employee accidentally knocked off an antenna cover, raising concerns about staff training and incident response. Although management responded positively to complaints, ongoing improvements are needed to enhance overall customer satisfaction. Despite these issues, many customers continue to enjoy the service and plan to return, highlighting the importance of good customer service and community connection.