A big waste of time! I showed up for an appointment and they claimed Medicare had my incorrect birth date? Obviously this was not the case so I called Vista to clarify and they never returned my call so I guess they really don't want new patients!
Jun 2020
Extremely rude operations manager, Herbie Peirce. Do not try to call this Company to provide info of services to them, if you with another Company. He is very short and hangs up on you. I would not use their services after being treated like this when calling.
Oct 2015
After more than a decade seeing an opthamologist in Lynchburg,VA I parted ways with him and the facility and found Dr. Joseph Tims at the Vistar Eye Center in Roanoke. It is a long drive for me but well worth the travel. Making an appoointment was easy and the staff at Vistar are personable, friendly and jovial. Dr. Tims is awesome!!! I immediately felt at ease with him and appreciated his acceptance of my decision to not proceed with surgyer as my previosu doctor kept badgering me to do. Dr. Tims said it would be beneficial but was not emergent and when I was ready he too would be ready and unless I had problems, I could wait. he did say the surgery would benefit me, but it was my decision. My previous doctor never accepted this idea and was constantly trying to force me into surgery I just wasn't ready for and that I didn't really want to have. Dr. Tims did exams that my doc of over 10 years never did. 6 months later, after my second visit, I decided to have the surgery to remove my cataracts and it has gone well. I am currently still recovering, but I was very comfortbale with Dr. Tims and felt confident in my decision to have the surgery. Dr. Tims is profesisonal and confident without the often accompanying "cockiness." A great dcotor all around! Very happy with the professionalism, honesty and concern for patient decision making.
A big waste of time! I showed up for an appointment and they claimed Medicare had my incorrect birth date? Obviously this was not the case so I called Vista to clarify and they never returned my call so I guess they really don't want new patients!
Extremely rude operations manager, Herbie Peirce. Do not try to call this Company to provide info of services to them, if you with another Company. He is very short and hangs up on you. I would not use their services after being treated like this when calling.
After more than a decade seeing an opthamologist in Lynchburg,VA I parted ways with him and the facility and found Dr. Joseph Tims at the Vistar Eye Center in Roanoke. It is a long drive for me but well worth the travel. Making an appoointment was easy and the staff at Vistar are personable, friendly and jovial. Dr. Tims is awesome!!! I immediately felt at ease with him and appreciated his acceptance of my decision to not proceed with surgyer as my previosu doctor kept badgering me to do. Dr. Tims said it would be beneficial but was not emergent and when I was ready he too would be ready and unless I had problems, I could wait. he did say the surgery would benefit me, but it was my decision. My previous doctor never accepted this idea and was constantly trying to force me into surgery I just wasn't ready for and that I didn't really want to have. Dr. Tims did exams that my doc of over 10 years never did. 6 months later, after my second visit, I decided to have the surgery to remove my cataracts and it has gone well. I am currently still recovering, but I was very comfortbale with Dr. Tims and felt confident in my decision to have the surgery. Dr. Tims is profesisonal and confident without the often accompanying "cockiness." A great dcotor all around! Very happy with the professionalism, honesty and concern for patient decision making.