About ZIPS Cleaners
ZIPS Cleaners is a local business known for its fast turnaround on cleaning services. The desk staff are friendly and warm, with staff like Yanira always greeting customers with a smile and a good morning. The business stands out for its excellent customer service, as demonstrated by their proactive approach to fixing mistakes and accommodating customer needs. Customers appreciate their flexibility, especially when they need their dry cleaning quickly, such as having items ready by Saturday before noon. While some may find the prices a bit high, like the $18 fee for hemming a cotton/polyester dress, the overall service is considered satisfactory. Customers also value the convenient location, email updates, and the friendly atmosphere created by the staff.
I was not happy at all with this company's service initially however after speaking with the owner a d giving them another try I can say they have redeemed themselves!
I have been a 3 times a month customer for over 6 months now since my initial drop off.
ZIPS Cleaners did a fantastic job of taking my dry cleaning on a Friday afternoon, and expediting it to have it ready for pickup by Saturday before noon. They were professional, accommodating, and very customer friendly. Appreciate their flexibility and will definitely be using them from now on. Great service and strongly recommend.
This Zips is wonderful, Yanira always has a smile and good morning when I come through the doors with my armful of suits and shirts. When I pick the up “after5”. Most times on Saturday my clothes are ready around 130 or so. So I can take advantage of the rest of the day Yanira wa there again to help me speedily get on my way