Ulta Beauty is a popular beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including well-known names like Tarte and Fenty. Customers appreciate the extensive selection and the availability of exclusive brands. The store has testers for most fragrances, allowing customers to try out many options before purchasing. Many shoppers enjoy helpful and friendly staff; for example, Odyssey was praised for her patience, knowledge, and helpfulness, helping a customer save money. The store also provides services like haircuts, which have received positive feedback, with some customers still getting compliments months later. Returning for additional services, such as ear piercing, is also common. Staff at the Benefit counter, like Nikki, are noted for their excellent service, making sure brows look perfect. While some experiences with in-store pickup have been inconsistent, the overall atmosphere remains welcoming. Despite minor issues, Ulta Beauty continues to be a favorite destination for beauty enthusiasts seeking quality products and positive experiences.
This was the best experience I’ve had in ulta because of Elizabeth. Not only was she absolutely gorgeous and sweet she was very knowledgeable. She accurately assessed my sensitive skin, recommended a face mask for me and even recommended a few other products I now love and is very real on all products in the store.
Sydney did a quick tinsel service on me and she was so sweet and validating after I got turned away from a different location. I am so happy with my tinsels, I highly recommend getting the service done here!
Wanna get a huge shout out to all the staff members of that store last night where am a DoorDash driver I was lost in the store. Didn’t know where anything was. I could’ve been there till closing time but the stabbing murders knew I was kind of nervous asking for help and they took their time and help me out look for all the stuff that I needed and they told me next time that I come to ask for help and I would also like to say if they are looking for an oil change changes My name is Robert and I’m the manager of the Jiffy Lube on genito Road. Would love to have y’all service here for helping me out. Thank you so much again I forgot what the lady in the night catch… read full review
4632 Commonwealth Centre Parkway, Midlothian, VA 23112
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