Reviews for Grand Nails Spa
Write a reviewHours
Monday: 9:30AM - 8PM
Tuesday: 9:30AM - 8PM
Wednesday: 9:30AM - 8PM
Thursday: 9:30AM - 8PM
Friday: 9:30AM - 8PM
Saturday: 9AM - 8PM
Sunday: 11:30AM - 6PM
Tips
accepts credit cards gender-neutral restrooms
Ratings
Google: 3.8/5 Facebook: 3.3/5 Tripadvisor: 1/5 BBB: A+ Nextdoor: 1 ❤️Grand Nails Spa
13349 Rittenhouse Dr, Midlothian
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The technician working on my nails did a nice job. She should not wax eyebrows. Although I was offered a correction to the service, I was afraid that this same tecnician would make them look worse and possibly take off too much hair. Although I showed two other technicians my eyebrows, they insisted that the person who originally did a poor job attempt to fix the issue instead of taking the opportunity to teach that technician how to improve her skills waxing brows and satisfy a long standing customer. The people here offer mediocre service now and I have been a client for many years, since they opened. It did not used to be this way. If they do not focus on excellence,...read full review
This is my go to nail salon and I usually see Lee. My issue are the chairs. Almost every chair I'm seated is is either noisy or broken. Please service your massage chairs. People come to relax while getting a pedi, not the case when the chairs aren't working properly. The Manager needs to fix this issue.Service: Pedicure
So my bestie and I came for mother's day gifts from her hubby.. I must say I am fully impressed! This place is not only beautiful. But you are treated like a queen here! I love the pampering and the fresh fruit. Everything was so wonderful! The music the massage chairs. But the staff is the real draw here. They have just superb people who do an amazing job! I will definitely come back! Don't forget to tip!!Service: Pedicure