During routine winterization our safety cover was inadvertently damaged by a Pla-Mor technician. Pla-Mor then removed our damaged cover and prepared to have the necessary factory repair made. In that process a closer examination revealed a much larger section of the cover had turned brittle with age and was unsafe, and as such, a tragic accident waiting to happen. Pla-Mor then offered a new cover at a deep discount with free installation. My test of a company is how they perform when things go bad. Pla-Mor gets an A+.
August 2025
We recently moved into a house with a pool that was a mess! We needed a new liner and they referred us J & J to help with that - they were great! Being new pool owners we needed to learn the maintenance and this place has been a HUGE help! They helped us by proving us a detailed list of everything we need to do and had all the chemicals at the store for us to get. It took us a little to get the pool to stay clean (algae is a tricky beast) and they allowed us to come in and test the water and give us steps to take. They have a cool little lab area where they test the water and knows exactly what we needed. We are now in a good place and our pool is staying nice and... read full review
August 2025
If you’re thinking about getting an above ground pool, Pla-mor Pools in Mechanicsville is the place to go! From our first point of contact with Tina prior to purchasing our pool, we have received top notch customer service! Tina kept in contact with us while we were in the decision making process and always wanted to be certain we had all the information we needed. We have been extremely happy with our purchase and Tina made it a fun and easy experience. All staff at Pla-mor are very courteous, helpful and knowledgeable about the products they offer! It’s nice to be greeted by name when we go into the store. We can’t say enough about the fantastic experience we’ve... read full review
During routine winterization our safety cover was inadvertently damaged by a Pla-Mor technician. Pla-Mor then removed our damaged cover and prepared to have the necessary factory repair made. In that process a closer examination revealed a much larger section of the cover had turned brittle with age and was unsafe, and as such, a tragic accident waiting to happen. Pla-Mor then offered a new cover at a deep discount with free installation. My test of a company is how they perform when things go bad. Pla-Mor gets an A+.
We recently moved into a house with a pool that was a mess! We needed a new liner and they referred us J & J to help with that - they were great! Being new pool owners we needed to learn the maintenance and this place has been a HUGE help! They helped us by proving us a detailed list of everything we need to do and had all the chemicals at the store for us to get. It took us a little to get the pool to stay clean (algae is a tricky beast) and they allowed us to come in and test the water and give us steps to take. They have a cool little lab area where they test the water and knows exactly what we needed. We are now in a good place and our pool is staying nice and... read full review
If you’re thinking about getting an above ground pool, Pla-mor Pools in Mechanicsville is the place to go! From our first point of contact with Tina prior to purchasing our pool, we have received top notch customer service! Tina kept in contact with us while we were in the decision making process and always wanted to be certain we had all the information we needed. We have been extremely happy with our purchase and Tina made it a fun and easy experience. All staff at Pla-mor are very courteous, helpful and knowledgeable about the products they offer! It’s nice to be greeted by name when we go into the store. We can’t say enough about the fantastic experience we’ve... read full review