About Martinsville Neurological
Martinsville Neurological offers good medical care with skilled doctors who do good work and handle their jobs efficiently. However, patient experiences with staff vary; some found the receptionist rude and unhelpful, while others appreciated the caring and informative approach of certain staff members. The office lacks a website, making communication and appointment management difficult through calls or portals. Bedside manner among staff members can be lacking, though some doctors are more pleasant. Overall, the quality of medical care is good, but improvements in staff behavior and communication options are needed.
This is really sad to be a doctor's office tried calling multiple times get nothing but a message that you can't even leave a voicemail and also the current message 3 weeks after inclement weather is still a message concerning the offices closed due to inclement weather
It’s a rude receptionist with Blonde highlights and short hair who is really rude and didn’t want to help me with my issue and then cancelled my appointment because “I left” because she told me I had to call people and then when I came back she had a stank look on her face and I was bawling my eyes out and finally two other women finally helped me and I appreciate them so if you go please ask for another receptionist! If you’re going to work at doctor office at least have some respect for the patients cause you seriously don’t know what they have on health wise!! However Mrs. Powell was amazing calmed my nerves down and was very informative and I appreciate...read full review
There service is very good and the doctors do good work. The reason why I gave them a 3 star is because they don't have a web site. I need to use the portal to communicate with the doctors to adjust my medicine. Telephone calls don't work too well.