About Valvoline Instant Oil Change
Valvoline Instant Oil Change℠ has been the trusted name in quick and easy vehicle maintenance for nearly 40 years. Customers consistently praise the friendly and helpful staff at this location, who go above and beyond to ensure a positive experience. Whether it's a routine oil change or addressing unexpected issues, the team at Valvoline Instant Oil Change℠ in Lexington is dedicated to providing excellent customer service. Customers feel welcomed and cared for, almost like family. The staff's willingness to thoroughly inspect vehicles, provide honest recommendations, and even waive charges for minor services has earned them a loyal following. With a focus on keeping customers' vehicles safe and well-maintained, Valvoline Instant Oil Change℠ has earned a reputation as a trusted and reliable destination for all types of vehicle maintenance.
Came in to have my fluids checked and my oil changed and had the greatest employee working on my car his name was Brayden I will be back and I will be asking for him! He was very polite, started a conversation with me while he was checking me out. TOP TIER EMPLOYEE RIGHT THERE!! Way to go Brayden thanks!
Went yesterday for a state inspection. The technician, Robert, did an excellent job checking over my 2004 Infiniti. I really appreciated having an opportunity to talk with him directly about his findings and recommendations. Getting an inspection is usually a pain and full of worries about the integrity of the service provider and whether they're going to nickle and dime you for unnecessary repairs. None of that happened and in fact, during my inspection it was noticed that two lights weren't working but when the technician went to replace them, he found that they actually werent burned out, rather someone working on the car previously failed to reconnect the wires....read full review
They are wonderful all the managers there and employees are polite to each other in the customers. They explain step by step what they are doing to your vehicle. They also explain to you what needs to be done and why it needs to be done before they perform the services. Would definitely recommend this place to family and friends. Thank you valvoline for being grate at what you do for your customers.