Reviews for Thomas Martins Remodeling
Write a reviewHours
Monday: 8:00 AM - 7:00 PM
Tuesday: 8:00 AM - 7:00 PM
Wednesday: 8:00 AM - 7:00 PM
Thursday: 8:00 AM - 7:00 PM
Friday: 8:00 AM - 7:00 PM
Saturday: 8:00 AM - 3:00 PM
Sunday: Closed
Ratings
Google: 5/5
Nextdoor: 2 ❤️Map & Location
15045 Clementine Way, Haymarket
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This father-son duo went above and beyond to ensure our needs were met and the communication throughout the project was what set them apart from other contractors we've used in the past. They were very transparent, honest, and dependable which made this an easy and trusting process. We couldn't be happier with how our bathroom turned out and would absolutely hire them again for future jobs.
We hired these gentlemen on the recommendation of one of our neighbors. She allowed me to go into her master bath and see the work they did for her. The big selling point for us was that they did exactly what she wanted. Her bathroom was perfect for her. We live in a 55+ active adult community in a Morten Model house and desperately wanted to get rid of that tub! When they came to give us an estimate, they listened to what we said without turning to speak to my husband when I asked a question (that is a big red flag for us). We were told up front if something was against code. Work started in January and they were finished in February (about 6 weeks.) There were a couple of adjustments from our end and they were receptive and helpful. They let us know when they wouldn't be able to work and why. They were polite, professional, friendly, and easy to work with. We purchased the bigger items like tile, vanities, toilet, fixtures, they provided all of the rest. The best thing about this entire remodel is we we got exactly what we wanted. We love our new master bathroom!
Absolutely excellent, beautiful new kitchen! Thomas Martins delivered on what we wanted in terms of a total kitchen flip. We have a beautiful new gourmet kitchen that looks like it belongs in an HGTV show. The workmanship is top notch. This kitchen is going to be at the center of decades of dinners and memories. Also there was a water leak above the kitchen. He identified the source of the leak as a poorly constructed custom shower. He gave us a VERY reasonable quote and repaired the shower in the same time window as the kitchen. Something you should know before booking. The company is father and son and those are the only guys working. So with that comes some considerations: - they had to outsource a structural drawing and structural work in order to remove a load bearing wall. The company they outsourced it to took their sweet time getting the engineering drawing done. This pushed the project back by a few unexpected weeks. Point is, if your job is complicated, there might be some outsourcing required which can lead to delays beyond your or Thomas Martins' control - as they are busy with many jobs and do not have a front office with a dedicated secretary, it will benefit you to be proactive in communication. But with the small company also comes some really great pros: - no crew. The only people working on your project are father and son. They are knowledgeable. And I've had work done with crews where the crewmen make a mistake and do not report it to the boss. I have to call it out in that case. No such with Thomas Martins. No crew means more accountability - no designer making promises they cannot fulfill. With some of the larger companies, you work with a dedicated designer who acts as an intermediary between you and the actual project manager. The problem with this model is the project manager understands the house infrastructure and the limitations which you must work around for your project. Every project has inherent limitations given the design and structure of the house. The designer generally does not understand these concerns. Since Thomas Martins is the actual guy hitting the hammer and rerouting the plumbing, he lays out what limitations you have to work with rather than make promises that cannot be realistically fulfilled - lower price. Without the overhead of a front office and several crews and specialists, the price point is far more reasonable than others - they only take on one big job at a time. They may work a half day job here and there whilst managing a huge kitchen or bathroom overhaul. But they will not be actively working on two different major jobs. The only natural conclusion to doing this is delays on two different jobs. So if you book them for a large job, know that you have their undivided attention. Again to reiterate. Our kitchen is gorgeous. The workmanship is top notch. I am so glad we booked Thomas Martins and I would recommend him for a kitchen job! Also. He has a great sense of humor too.