About Riverside Veterinary Hospital
Riverside Veterinary Hospital is known for its caring and attentive staff who provide excellent service to pets and their owners. Many clients highlight the friendliness and helpfulness of the staff, especially during emergencies, as well as the thoroughness of Dr. Ryan. The clinic accommodates last-minute appointments and welcomes part-time visitors to the area. However, some feedback mentions that the front desk staff can be curt and sometimes frustrating to deal with, particularly over the phone. Despite this, many customers express gratitude for the compassionate care given to their pets and appreciate their overall experience. Clients commend Dr. Ryan and the crew for taking the time needed with each patient and for providing written estimates before billing. Riverside Veterinary Hospital earns high marks for its dedication to veterinary care and customer service, though some customers have raised concerns about certain policies and fees, leading them to consider switching veterinary services. Overall, the commitment to both pets and their owners remains a strong point.
My cat Elvis is doing poorly. He is 17 years old and I took him to the vet on Wednesday the 29th of October. Doctor Joseph Harper and his assistance were absolutely wonderful. Dr. Harper has wonderful bedside manner, explaining every step of the way and came in frequently To explain things while they had my cat in the back to do tests. I really appreciated his open honesty, and suggestions for treatment or to withhold treatment. I think Riverside is a wonderful clinic. I highly recommend it.
Just wanted to say how much we appreciate the kindness and knowledge the staff at Riverside has shown us. Domino was there for swim therapy. The front desk Becky and Cristiana are welcoming and very nice. Josh was also very welcoming, and kind. Dr. Ryan, you couldn't find a more sweet and caring person. She took her time, and thoroughly examined Domino. After the consult, Jamin the swim therapist, walked us over to the therapy room. Very nice facility. He was gentle and patient with Domino. He explained every step, and what to expect. Domino was nervous, but she did well. I am so glad we found these folks. I encourage anyone who has a senior dog to try this therapy. It...read full review
Excellent first time experience with Dr. Ryan and her staff. Kind, caring, professional and affordable. Our two dogs (and their parents) are very pleased, and we look forward to entrusting our fur babies health to this wonderful team.