Absolute best customer service I have ever had. Extremely happy with the quality of work and the kindness of the technicians and office staff. 10 out of 10! Would not call anyone else to service my water systems.
August 2025
WaterPro has consistently provided great service since we moved into our home with a well. We rely on their expertise for our water softener and Reverse Osmosis systems. Their service includes regular check-ups, filter changes, and salt replenishment. Our most recent service, handled by Ethan, was excellent; he not only performed the work efficiently but also clearly explained everything.
August 2025
Echoing the positive reviews for Water Pro! What a great service to have serving communities across the Northern Neck. Some contractors on one side of the NNK might balk about going to the other for servicing, so we were really excited that it was not an issue for Water Pro. Our experience from initial inquiry to free water test to home installation to follow up visit was super smooth. Initial communications with Petra to get everything arranged were quick and easy, with very convenient scheduling that sends both email and text updates. Jacob is an absolute delight - super knowledgable and friendly and made both the initial home water test and system follow up efficient,... read full review
Absolute best customer service I have ever had. Extremely happy with the quality of work and the kindness of the technicians and office staff. 10 out of 10! Would not call anyone else to service my water systems.
WaterPro has consistently provided great service since we moved into our home with a well. We rely on their expertise for our water softener and Reverse Osmosis systems. Their service includes regular check-ups, filter changes, and salt replenishment. Our most recent service, handled by Ethan, was excellent; he not only performed the work efficiently but also clearly explained everything.
Echoing the positive reviews for Water Pro! What a great service to have serving communities across the Northern Neck. Some contractors on one side of the NNK might balk about going to the other for servicing, so we were really excited that it was not an issue for Water Pro. Our experience from initial inquiry to free water test to home installation to follow up visit was super smooth. Initial communications with Petra to get everything arranged were quick and easy, with very convenient scheduling that sends both email and text updates. Jacob is an absolute delight - super knowledgable and friendly and made both the initial home water test and system follow up efficient,... read full review