About Southern MD Heating & Air Conditioning
Southern MD Heating & Air Conditioning has earned a strong reputation for its excellent service and knowledgeable technicians. Customers consistently praise Ramon for his professionalism and ability to explain complex issues clearly. He has effectively resolved long-standing problems, ensuring customer satisfaction with thorough maintenance checks. Dave also receives high marks for diagnosing and upgrading HVAC systems, significantly improving home comfort. His proactive approach, including follow-up visits, demonstrates a commitment to quality service. Customers highlight the friendly and responsive customer service representatives, particularly Christine and Angela, who assist with scheduling and troubleshooting. The team's dedication to customer care is evident, as they are quick to respond to service calls and provide helpful guidance. Reviews mention prompt arrivals and the efficiency of the service team, which contributes to a positive experience. Overall, Southern MD Heating & Air Conditioning stands out for its skilled technicians, effective solutions, and exceptional customer service, making it a highly recommended choice for heating and air conditioning needs.
The best people I have ever seen in my life.
They are all including technicians awesome in nature and very helpful for everything you need.
Specially their manager Ms. Priscilla Gibson is extra ordinary person. She is really really very helpful and go above to beyond to help you out with any issue you may have.
There is one more person who is really nice to talk with. She is very calm, positive and nice in nature and her name is Ms. Mia. She is giving you all good and right advice from beginning to end.
Awesome CSR.
Ms. Gibson is really very nice human being to help you with. I very highly recommend everyone to trust this company, manager Ms. Gibson...read full review
I wanted to leave a review for Ramon. He is an excellent technician. This is my third time having to put in a ticket with the company. This time, the issue was that the third floor would not heat properly. Ramon really helped me to understand the system and to thoroughly explain the issue I was having. He made sure everything was to my satisfaction and ensured that I would not have similar issues in the future.
5 stars does not do Ramon justice. He was very professional and explained the issue with the initial install of the condensate neutralizer on our new condo. He fixed it with no issues. Top notch guy!