Hope Cleaners

Sep 2023

Please save yourself from this place. They made me come thrice to collect my clothes. Third time I found out the card machine is not working and they made me come again to pay in cash. Finally when I collected my clothes that the 1 shirt is missing and paints are not altered correctly. On top of that they had ridiculous behavior and didn't accept any of their mistakes.Services: Alterations

Mar 2023

If I could give this cleaners zero stars I would. They damaged a white silk skirt, where the color was totally removed from the fabric. I tried to contact the owner multiple times. They completely gave me the run around. When I finally reached the owner by phone he told me to come back the next day that he would be there. When I went, his mother, who is always there, told me he is out of the country again. I said this skirt is still damaged. She told me it wasn't and refused to compensate me for the loss. I also took a Hermes sweater here. Before dropping off I told the owner's mother that the care tag said the button needed to be covered or removed before cleaning she assured me it would be. When I picked up the sweater, all they did was cover the sides in FOIL. Not cover the entire button. If you care a hit your clothes, do NOT bring here.

Nov 2021

I took two military uniforms in and needed them to be pressed and dry cleaned. At pick up time, one shirt was not done and was told to come back in an hour. I did so and was rushed out. Upon coming home realized my dress shirt were not pressed and one shirt did not looked like it was cleaned. Highly recommend to go Quality of work is terrible and so is customer service.