About Michael & Son Services
Michael & Son Services is a family-owned home services company that has been serving Hampton, VA, and the surrounding areas for over 40 years. They are known for their excellent customer service, professionalism, and expertise in HVAC system repair, plumbing, and other home services. Customers have praised the company's friendly and knowledgeable technicians, who take the time to explain issues and provide clear solutions. The technicians are recognized for their thorough and efficient work, keeping customers informed throughout the entire process. Many customers appreciate the timely service, with technicians often able to address issues the same day they are called. The meticulous work done by the technicians ensures that the work area is left clean after completing the job. Michael & Son Services has earned a strong reputation in the local community for their quality workmanship and commitment to customer satisfaction, making them a reliable choice for home services. Customers have highlighted the professionalism and friendly nature of the technicians, with one reviewer praising the technician for wearing protective booties and answering all service-related questions. Another reviewer mentioned that the technician, Gage, reviewed the services he would perform and made suggestions to maintain optimal operations, responding to all questions and concerns. Customers also appreciated the reasonable pricing, even for weekend service calls, and the additional guidance and options provided by the technicians to improve performance or reduce costs.
Ian arrived on time and slipped-on the protective booties right away. He was professional, friendly and answered all of my service related questions. Thank-you Michael & Sons for another great service Technician!
Gage is a great tech! I requested that my systems be checked in prep for winter. Great personality, he reviewed the services he would do and made suggestions to maintain optimal operations. He responded to all my questions and concerns. He's a keeper!
Had a large service window due to it being a weekend call, but they got out to us fairly quickly and quoted us a reasonable price for parts and labor. Our service technician Ian was friendly, professional, and provided us additional guidance and options that would help improve air cooling performance and/or reducing costs. side note: one of the most reasonable weekend one-time service fees I've had to deal with.