About Luxury Links
Luxury Links is a microlink and natural hair specialist that offers a welcoming environment with a focus on personalized service. The stylist is highly knowledgeable about natural hair and hair care, dedicating her time to one client at a time, which ensures individual attention. The salon provides on-time appointments and free Wi-Fi, making it convenient for clients to work during their visit. The stylist is dedicated to delivering great results, especially for natural hair and tape-in extensions, and is praised for her ability to focus solely on the client's needs. However, there have been concerns regarding the quality of micro link extensions, with some clients experiencing issues with the extensions not staying tight and needing multiple visits for adjustments. Customer service experiences have varied, with some clients feeling disappointed after paying a significant amount for services that did not meet expectations. Overall, Luxury Links is appreciated for its focus on natural hair care and personalized attention, though some improvements are needed in extension quality and customer support.
If I could give this business 0 stars, I would! Raven has a very nice vibe, and the hair looks great when she is first finished! Unfortunately, the micro link extensions I got put in by her, would not stay tight for not even hardly a week. I had to pay for a tightening $125 after spending $800 for the install by her mistake! Even after my hair was tightened my back two wefts are still coming out and it has only been 5 days and I started noticing it on day 4! I contacted raven as this was a huge inconvenience as I paid a great amount of money and she would only refund me $15. I’ve never had such a poor customer service experience while addressing a complaint, especially after spending almost 1,000. Raven did advise she could tighten them again for 3 but I should not have visit a salon 3 times in less then a month for a 700 service that is meant to last 6-8 weeks. I found her attitude to be extremely poor! Don’t open a business if you can’t afford your mistakes.
Great experience every time!!! ❤️❤️❤️