ZIPS Cleaners

May 2024

I bring in pants and ask for creases in my pants. I pick up my pants and they are pressed flat with no creases. I bring in sweaters and ask that they be folded over the hangers. I pick up my sweaters and they are hung on hangers like shirts. This leaves points in the shoulders that have to be ironed out. These request are noted on my ticket, so how are they not honored? Is there no management oversight at this place? Or, do they simply not care? Either way this is no way to run a business.

May 2024

Brought a jacket in to have a freyed seem sewn, asked the clerk if they could do it, she asked the lady working by the wall of thread (presumably the alterations area) who said yes. I paid and left. When I picked up my jacket the repair wasn't done. I pointed it out and one of the employees said it was that way when I brought it in (she thought I was blaming them for the damage). I told her it was the reason I brought it in. She said oh somebody made a mistake, we don't do alterations. They advertise alterations, what's the wall of spools of thread for if not for alterations, the clerk who I specifically asked if they could do it said yes. This place is a mess, do not...read full review

Dec 2023

Initially this location was great and convenient, but the Service has really gone down hill. As of lately, there is a young lady working there, no matter who you are, she complains under her breath every time someone comes in. She complains out loud if you come close to closing time, she complains if you have more than a few items of clothing. She has long nails with jewelry that snag your clothes...she is a nightmare and inevitably every time we go there, she is working. Based on her alone I would give this location 1 star. Getting in and out of the location is also a hassle. Management at the location is nonexistent. Highly suggest finding another location where you are actually welcomed and deal with less snarkiness.