Another outstanding customer service experience with CB Lucas regarding my fall/winter HVAC system maintenance service of our Trane units. Their service tech (Troy) excellent!!!
Looking forward to my spring/summer service in about six months. 🤗
About C. B. Lucas
C.B. Lucas is a family-owned and operated business that has been providing reliable HVAC, plumbing, and electrical services to the residents of Prince William and Fairfax counties since 1977. They believe that every family deserves to feel comfortable in their home, and they offer a wide range of services to make this a reality.
Customers have praised the company's experienced, licensed, and courteous technicians for their expertise and professionalism. One customer noted that Mr. Lucas, the owner, was quick to reach out after they explained their AC system issues. A team, including Billy, Larry, Jeffery, and Chris, efficiently handled the repairs, confirming the company's reputation for exceptional service. Another customer highlighted how Dennis from CB Lucas accurately diagnosed their HVAC problem when others could not, fixing the issue in just 15 minutes. This customer described him as very experienced and nice, expressing that they couldn't have had a better experience.
The company's HVAC technicians are skilled in servicing all types of units, including AC units, mini-splits, boilers, furnaces, and heat pumps. They also have plumbers who can handle any job, from water heater issues and drain cleaning to leaks and sewer problems. One customer appreciated how Greg, the plumber, is always on time, honest, and extremely helpful. He has saved customers thousands of dollars in unnecessary repairs caused by misdiagnosis from other companies. Another customer noted that the team installed their water heater and AC/heater, which lasted over 24 years, demonstrating the company’s commitment to high standards.
Recently, customers shared more positive experiences. One customer found an external duct vent cover for their basement bathroom after calling C.B. Lucas. The store had difficulty finding a 3" vent cover in big box stores, but C.B. Lucas had one in stock and insisted they take it free of charge, which was seen as very kind and rare nowadays. They also received stickers and fridge magnets as a kind gesture. This customer plans to call C.B. Lucas for future plumbing needs.
Overall, C.B. Lucas is a trusted local business known for excellent service, professionalism, and customer satisfaction.
Reviews
Dennis was an exceptional technician! He was able to come the same day we called, and within only a few hours of our call to C. B. Lucas. Dennis was able to quickly identify and fix our HVAC issue. He was very informative and provided education on our system that we were totally unaware of. He was thorough in his troubleshooting and beyond professional!
Matt arrived recognized likely issue corrected and AC back online. Very polite and well mannered. Always enjoy Matt & Eric taking care of our systems effectively. Matt remembered replacing our other zone a few years ago. CB Lucas has a great team & pleasure to work with!
Photos

Hours
Good to know
- online estimates
- on-site services
- accepts credit cards
Location
17549 Old Stage Coach Road, Dumfries, VA 22026
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