Forget it have special instructions with this company. You could be guaranteed that you were speaking to no one. They might be looking at you but they’re not listening. Over and over I ask for special things like folding shirts and or special services and they just either forget or just can’t remember. Dealing with this company is like dealing with little children. If you have all the Time in the world and all the patients in the world continue with them for me… I am a busy businessman and do not have time to play games with people that are either unwilling or unable to take simple directions such as fold the clothes don’t put them on hangers. I will no longer...read full review
Jun 2021
I used their Bealeton for years and was 1000% satisfied. Unfortunately the Bealeton store closed so I took my dry cleaning to their Culpeper store. I was charged 46% more for the same 10 items as I had previously paid in Bealeton. I was informed of extra charges that did not seem to exist at the different store and a pricing policy that resulted in higher fees. Well, I hope that the extra few dollars was worth it because I will never go to them again. I can't even believe they are run by the same people as the former location in Bealeton.
Jun 2020
We had two junior bridesmaids dresses pressed here. They did a fine job pressing them, but did not include one of the belts. When we got to the wedding we discovered only one belt, so belts could not be used. We stopped by to see if they had the belt and the girl knew exactly where the belt was and offered no apology. There was a number tag on the belt so they should have called to tell us that the belt was not with the dress.We did not take the dresses out of the plastic because we were traveling with the dresses. I blame them for not calling us when they found the belt, so we could pick it up before the wedding trip.Too bad we could not use the belts for the wedding...read full review
Forget it have special instructions with this company. You could be guaranteed that you were speaking to no one. They might be looking at you but they’re not listening. Over and over I ask for special things like folding shirts and or special services and they just either forget or just can’t remember. Dealing with this company is like dealing with little children. If you have all the Time in the world and all the patients in the world continue with them for me… I am a busy businessman and do not have time to play games with people that are either unwilling or unable to take simple directions such as fold the clothes don’t put them on hangers. I will no longer...read full review
I used their Bealeton for years and was 1000% satisfied. Unfortunately the Bealeton store closed so I took my dry cleaning to their Culpeper store. I was charged 46% more for the same 10 items as I had previously paid in Bealeton. I was informed of extra charges that did not seem to exist at the different store and a pricing policy that resulted in higher fees. Well, I hope that the extra few dollars was worth it because I will never go to them again. I can't even believe they are run by the same people as the former location in Bealeton.
We had two junior bridesmaids dresses pressed here. They did a fine job pressing them, but did not include one of the belts. When we got to the wedding we discovered only one belt, so belts could not be used. We stopped by to see if they had the belt and the girl knew exactly where the belt was and offered no apology. There was a number tag on the belt so they should have called to tell us that the belt was not with the dress.We did not take the dresses out of the plastic because we were traveling with the dresses. I blame them for not calling us when they found the belt, so we could pick it up before the wedding trip.Too bad we could not use the belts for the wedding...read full review