I had a horrible experience with ServePro in Kingsport TN it took them three months to come out and look at the water damage where my dishwasher leaked in my kitchen and went into the downstairs living room and flooded some of my carpet, ceiling, walls. Then they wouldn’t come back to fix it and didn’t have the courtesy to call me but told the State Farm claims adjuster. They said they had no one in this area to do the restoration/construction. The lady was very rude when I spoke to her everytime. The point of this story is I spoke to the preacher Nathaniel Maggard at a ballgame and he told me about Brad Moore and his business Fortitude Construction. He came out immediately... read full review
November 2023
We had a water leak from a toilet and had a huge mess with water everywhere on the floors and going through the floors under my house. Brad and his crew were on the job immediately and got all of the mess hauled away and things dried out. They worked with my insurance company to get everything lined out, to get things cleaned up, items moved, floors replaced, and walls repaired and painted. Extremely helpful on their advice, telling me what was going to happen, and when it was going to happen. They have kept their word on everything they have told me. It was been an aggravating experience in terms of having an accident happen but Brad and his crew have been the bright... read full review
October 2023
Would recommend these guys to anyone. Very good work, nice guys and they make sure customer is happy. Clean up very well after job is finished and very professional. Well pleased with there work. Very pleased customer
I had a horrible experience with ServePro in Kingsport TN it took them three months to come out and look at the water damage where my dishwasher leaked in my kitchen and went into the downstairs living room and flooded some of my carpet, ceiling, walls. Then they wouldn’t come back to fix it and didn’t have the courtesy to call me but told the State Farm claims adjuster. They said they had no one in this area to do the restoration/construction. The lady was very rude when I spoke to her everytime. The point of this story is I spoke to the preacher Nathaniel Maggard at a ballgame and he told me about Brad Moore and his business Fortitude Construction. He came out immediately... read full review
We had a water leak from a toilet and had a huge mess with water everywhere on the floors and going through the floors under my house. Brad and his crew were on the job immediately and got all of the mess hauled away and things dried out. They worked with my insurance company to get everything lined out, to get things cleaned up, items moved, floors replaced, and walls repaired and painted. Extremely helpful on their advice, telling me what was going to happen, and when it was going to happen. They have kept their word on everything they have told me. It was been an aggravating experience in terms of having an accident happen but Brad and his crew have been the bright... read full review
Would recommend these guys to anyone. Very good work, nice guys and they make sure customer is happy. Clean up very well after job is finished and very professional. Well pleased with there work. Very pleased customer