Johnson Curran Optometry Centers is a highly recommended medical practice known for its friendly and helpful staff. With short wait times and efficient service, patients can expect to be in and out quickly. The optometrists are knowledgeable, clear, and concise in their explanations, providing patients with a good understanding of their needs. The staff's training and competence shine through, making for a positive and reassuring experience.
Got my new prescription and Plaquenil test done, two new glasses, daily use and safety glasses with great quality and fair price. Kind and friendly staff. My daily use glasses were made wrong, I was getting headaches, they replaced the lenses at no charge.
I cannot say enough good things about Kayla Adams, the West Regional Manager at Johnson Curran Optometry Centers. I found myself in a real bind—I was out of town for business and realized I had FSA funds that were going to expire by the end of the week.
Kayla stepped in and provided the kind of elite customer service you rarely see anymore. She went above and beyond by:
*Researching my past orders to ensure my new pair would be a perfect match for my history.
*Personally taking photos of various frame options and sending them to me so I could choose with confidence from afar.
*Coordinating everything via phone and mail, including arranging the payment and shipping,… read full review
A complaint about my last two appointments: my previous appointment resulted in the "new" lenses I received being duplicates of the lenses I already had. a correction was made after Vistar discovered the error. This time, after what seemed a rushed exam, new lenses were ordered and paid for. A month later I called to see why the lenses hadn't arrived. I wa told someone would be in touch. They weren't. Upon calling back I was told the lenses had just been ordered. Two questionable experiences in a row. I expect better.
442 Peppers Ferry Road Northwest, Christiansburg, VA 24073
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