About VCU Health Orthopaedics at River's Bend
VCU Health Orthopaedics at River's Bend is a healthcare facility that has received positive reviews from its patients. The staff at this location is described as wonderful, with Dr. Sharma being a kind and caring doctor who provides excellent care. However, some patients have expressed frustration with the pre-surgical appointment scheduling process, specifically with an employee named Tracy who is said to be unresponsive and unprofessional. Despite this issue, other patients have had positive experiences at the facility. Dr. Srivastava, an orthopedic surgeon, is praised for his open, honest, and thorough approach, as well as his refusal to treat patients with opioids and instead providing guidance on lifestyle changes. Patients have reported positive outcomes, such as reduced pain and weight loss, after visiting Dr. Srivastava. Overall, the reviews suggest that VCU Health Orthopaedics at River's Bend provides quality healthcare services, with knowledgeable staff and clean facilities, though the pre-surgical appointment process may need improvement.
The Staff at this location is wonderful. Dr. Sharma is a kind and caring doctor who does wonderful work. Now, the lady Tracy, who sets the pre-surgical appointments, is supposed to contact you; she never calls you to schedule the appointment. When you call her office, you will get an answering machine that says she will return your call in one or two days, but she does not return your call. This is so unprofessional. My mother was supposed to have surgery in August, and here it is, the 24th of September, still waiting for that per-opt appointment. I don't get it, is Tracy not replaceable? I will be getting in touch with the main VCU.