About Pender Pet Retreat at Dulles Gateway
Pender Pet Retreat at Dulles Gateway provides a comfortable and caring environment for pets. The staff is courteous and understanding, ensuring each pet's special needs are met. The facility offers amenities such as presidential suites with 24/7 camera access, allowing owners to keep an eye on their pets. The team is diligent in caring for pets, working around specific feeding routines and keeping owners informed. With nearby medical facilities and a caring staff, pet owners can feel confident leaving their pets in Pender Pet Retreat's care. Customers have praised the retreat's exceptional service, particularly the guidance and patience of the coordinator, Mike, in navigating the complex process of importing pets from high-risk countries. Clients have reported their pets receiving excellent care, with constant communication from the caretakers and pets returning happy and in good condition. The retreat has also been commended for its ability to accommodate pets with special needs, such as anxiety, and for the overall positive experiences of guests in the doggy daycare and boarding areas.
The Pender Pet Retreat team went above and beyond to take care of our senior pets these past 2 weeks. Our 13 year old pup has Cushing's and was recently diagnosed with Degenerative Myelopathy; she was having a bad day (couldn't/wouldn't stand up and walk on her own) and they immediately reached out to let us know, made sure she was comfortable, and closely monitored her condition. Our 18 year old cat had a medical emergency and they rushed him to our vet (Pender in Fairfax) for an exam + hospitalization. We have always felt that they really care for and love the pets in their care...but they really went the extra mile this past stay. We can't thank them enough. We love Pender Pet Retreat and will always recommend them!
We sent our sensitive dog to Pender for a weekend trial stay and could not be happier that she did great. Normally she has separation anxiety and goes on a hunger strike or retreats for her kennel for comfort when her favorite family member travels, but she ate well and enjoyed her walks with the Pender staff. We've trusted the Pender vets for years, and it was so great to realize they offer safe and caring boarding, too.
We sent our sensitive dog to Pender for a weekend trial stay and could not be happier that she did great. Normally she has separation anxiety and goes on a hunger strike or retreats for her kennel for comfort when her favorite family member travels, but she ate well and enjoyed her walks with the Pender staff. We've trusted the Pender vets for years, and it was so great to realize they offer safe and caring boarding, too.