I got in an accident and had it repaired at Caliber Collision. My insurance recommended them and I read the Google reviews. The body of my car looks great! They put a new aftermarket headlight on the car and it is brighter than the OEM, which helps at night.
BUT my car was returned to me with grease or something all over the front seats. Scrubbing with an upholstery wipe did not clean the leather. It’s due back at the dealer because the lease is up the first week of 2025. I don’t know if someone placed a really dirty/heavy part on the seat and let it sit there or what.
I sent Caliber an email with photos and they asked me to bring... read full review
November 2024
I was in a car accident and Pohanka Lexus Chantilly referred me to Caliber Collision, as this is who they use for body repairs. Caliber Collision replaced my damaged bumper that resulted from someone rear-ending my car. I am beyond pleased with the service I received and my car was returned in excellent condition. Christopher Lee made sure that my car was taken care of. He did a great job of keeping me well-informed during the repair process. He treated me with kindness and respect and responded quickly to my questions and concerns! The front desk staff were kind as well! An added plus is the complimentary popcorn, drinks, and candy in the office! I could have even left... read full review
November 2024
Our insurance recommended us here and we are glad they did! Very professional, kind customer service, and quality work. It felt like they went the extra mile to make sure the car back better and cleaner than before the damage. We are grateful.
I got in an accident and had it repaired at Caliber Collision. My insurance recommended them and I read the Google reviews. The body of my car looks great! They put a new aftermarket headlight on the car and it is brighter than the OEM, which helps at night.
BUT my car was returned to me with grease or something all over the front seats. Scrubbing with an upholstery wipe did not clean the leather. It’s due back at the dealer because the lease is up the first week of 2025. I don’t know if someone placed a really dirty/heavy part on the seat and let it sit there or what.
I sent Caliber an email with photos and they asked me to bring... read full review
I was in a car accident and Pohanka Lexus Chantilly referred me to Caliber Collision, as this is who they use for body repairs. Caliber Collision replaced my damaged bumper that resulted from someone rear-ending my car. I am beyond pleased with the service I received and my car was returned in excellent condition. Christopher Lee made sure that my car was taken care of. He did a great job of keeping me well-informed during the repair process. He treated me with kindness and respect and responded quickly to my questions and concerns! The front desk staff were kind as well! An added plus is the complimentary popcorn, drinks, and candy in the office! I could have even left... read full review
Our insurance recommended us here and we are glad they did! Very professional, kind customer service, and quality work. It felt like they went the extra mile to make sure the car back better and cleaner than before the damage. We are grateful.