They got the job done. It took them 3 trips, but it was a warranty repair so I was ok with that. The techs were professional and knowledgeable. One star taken away because when I talked to the scheduler, about the issue with my attic furnace, I told him that it appeared the ignitor was bad and I gave him the furnace make and model number and requested he pass the info to the tech coming to repair the furnace so he has the correct ignitor. He assured me they have plenty of ignitors. Well, you can guess what happened... yup, he did not have the correct ignitor. That required 2 more nights without heat in the upstairs. Another tech came, replaced the ignitor and discovered... read full review
They got the job done. It took them 3 trips, but it was a warranty repair so I was ok with that. The techs were professional and knowledgeable. One star taken away because when I talked to the scheduler, about the issue with my attic furnace, I told him that it appeared the ignitor was bad and I gave him the furnace make and model number and requested he pass the info to the tech coming to repair the furnace so he has the correct ignitor. He assured me they have plenty of ignitors. Well, you can guess what happened... yup, he did not have the correct ignitor. That required 2 more nights without heat in the upstairs. Another tech came, replaced the ignitor and discovered... read full review
Very good service and fast.
Awesome service!