The Right Place For Finding The Right Pros Near You!
Creating an outdoor space to enjoy family and friends can be a simple or daunting task, depending on complexity of the project and who you choose to bring your vision to reality. Deckscapes of Virginia delivered! They delivered on cost, communication, design, professionalism and work ethic.
From visiting their website, to accessing the available price calculator, we had a ballpark estimate of what our project could potentially cost. The price calculator is an excellent tool. It not only gave us an idea of how much our project could cost, it gave us the opportunity to add or take away features based on our budget.
After exploring the price calculator and submitting our information, we received a phone call and email within hours of our submission to discuss our project wants, needs and desires. Within a week we met, spent time and walked our property with John who took the opportunity to build a relationship with us and to get a true feel for what we wanted. John built trust, provided his honest thoughts and opinions which ultimately led to an amazing design for our backyard.
From the design to the finished product, Deckscapes communicated the steps, the process and what we could expect along the way. Deckscapes made sure we had 24/7 access to ask questions and communicate concerns. Tyler, our project manager, Kim the overall supervisor and John were professional and responsive to all our questions and concerns. Tyler was present and on site multiple times a day to monitor the progress of our project and to ensure the crew stayed on task.
Throughout the entire project the crew took great pride in their skilled trade. They worked hard, paid attention to detail, asked us our thoughts and wanted to make sure we were happy with the outcome of their work. They maintained a well organized worksite and at the end of the day the crew made sure the worksite was clean and all tools were in the appropriate places.
Once the project was complete, Tyler did a walkthrough and pointed a few things out to us. He quickly resolved the issues, scheduled the crew to return and provided swift solutions. Tim, the customer service manager met with us to discuss the warranties in place for products used and workmanship of our finished project. Tim reinsured us that if an issue ever arises that all we had to do is pick up the phone and call him directly, that speaks volumes.
Deckscapes of Virginia exceeded our expectations and their professionalism was truly appreciated. We truly enjoyed working with them to bring our dream to reality.
Flexible, and my trusted pest control company for ticks in the yard. Being a nurse and seeing the devastating effects of vector born disease, from tick bites.. I know that a spray from them keeps my pets and family is safe during the summer days.
As a new homeowner, Swim Gem has been so helpful in educating me on how to operate and maintain my pool.
Cory helped to open the pool and has been more than happy to answer questions and show me the ropes on his biweekly visits.
Purchasing chemicals from the store is a breeze as they will test your water sample onsite and do the math for you to provide detailed instructions on exactly what needs to be added to get your water perfect. Sure, the cost of chemicals may be higher than other retailers but the quality of product of peace of mind knowing your issue will be resolved by following simple instructions is worth the small premium.
I’ve been enjoying my pool daily and have not experienced any headaches or challenges thanks to my trust in Swim Gem, strongly recommend!
