Sentara Urgent Care

Velocity Urgent Care - St Lukes offers comprehensive care for illnesses, injuries, aches, and pains. All locations provide x-ray, lab services, physicals, occupational health, and worker's compensation treatment. Patients often find the staff friendly and helpful, with many praising the doctor for listening carefully and finding solutions that help patients heal, such as relief from painful cysts. The front desk and nurse are consistently described as friendly and compassionate, making check-in smooth and efficient. Staff members like Nurse Practitioner Griffin are noted for being excellent and pleasant, quickly diagnosing issues and arranging necessary tests or referrals. While the clinic generally provides efficient care and a smooth experience, some mention longer wait times and a stressed-out receptionist, indicating room for improvement in staffing and customer service. Overall, Velocity Urgent Care - St Lukes is appreciated for its knowledgeable providers and caring staff.