They might be good plumbers but they are definitely horrible business owners. The customers time doesn't matter. So if you care about things like timeliness, accuracy in billing, and quality of the repair then choose someone else. There are plumbers in the area that treat you like a customer and meet normal expectations. It is my opinion that they cost me enough money and they never repaired anything as their service was riddled with bad business practices that are really easy to avoid. Save yourself some headaches go elsewhere for your plumbing needs.
May 2023
If i could i would give them zero stars, steve has no concept of customer service, i am building a new house and contracted with him to install hvac, it was November so i needed it to work so the drywallers could work. Steve was great until i paid him. Steve assured me the system was fully operational and it was not and i didn't know it and paid him. Steve then started ignoring my calls, texts, so here i am almost 3 years later and still have no fully functioning system. He has now blocked my calls so i guess court is next.
May 2023
The goal of this review is to assist potential customers in making an informed decision before engaging the services of Kolbush HVAC, an authorized Bryant dealer.Kolbush has absolutely horrible customer service and communication. During this time period he was late to appointment times that he committed to, he’s been a no call no show twice, and is very unreliable in acknowledging text or phone calls. Numerous times he, or his crew, left without any communication at all, and they NEVER leave service paperwork to document the work performed. We’ve had to take our own notes and keep a log of all of our issues. On two occasions I’ve had to stop him on the street as...read full review
They might be good plumbers but they are definitely horrible business owners. The customers time doesn't matter. So if you care about things like timeliness, accuracy in billing, and quality of the repair then choose someone else. There are plumbers in the area that treat you like a customer and meet normal expectations. It is my opinion that they cost me enough money and they never repaired anything as their service was riddled with bad business practices that are really easy to avoid. Save yourself some headaches go elsewhere for your plumbing needs.
If i could i would give them zero stars, steve has no concept of customer service, i am building a new house and contracted with him to install hvac, it was November so i needed it to work so the drywallers could work. Steve was great until i paid him. Steve assured me the system was fully operational and it was not and i didn't know it and paid him. Steve then started ignoring my calls, texts, so here i am almost 3 years later and still have no fully functioning system. He has now blocked my calls so i guess court is next.
The goal of this review is to assist potential customers in making an informed decision before engaging the services of Kolbush HVAC, an authorized Bryant dealer.Kolbush has absolutely horrible customer service and communication. During this time period he was late to appointment times that he committed to, he’s been a no call no show twice, and is very unreliable in acknowledging text or phone calls. Numerous times he, or his crew, left without any communication at all, and they NEVER leave service paperwork to document the work performed. We’ve had to take our own notes and keep a log of all of our issues. On two occasions I’ve had to stop him on the street as...read full review