About Across the Tracks Healthcare
Across the Tracks Healthcare is a warm and caring medical practice that offers a friendly, home-like atmosphere. Patients appreciate the attentive and genuine care provided by the husband-and-wife team of doctors, who truly listen to their concerns and take the time to explain medical issues thoroughly. The staff, including Mrs. Dingus, go above and beyond to ensure patients receive the medicines they need and feel valued. The clinic has a welcoming environment, enhanced by their three adorable French bulldogs that greet visitors with kisses and cuddles, creating a comforting, small-town feel reminiscent of a friendly community. Patients consistently highlight the excellent bedside manner of the doctors, praising their honesty and straightforward communication. Many have shared that they feel treated like family, not just numbers, and appreciate the efforts made by the doctors, including calling on days off to check on patients. The practice is especially noted for its quick, efficient care, making it a convenient alternative to the emergency room for sudden sickness or issues related to muscle, nerve, or general health concerns. Their flexible hours accommodate busy schedules, making healthcare accessible for working individuals. Overall, Across the Tracks Healthcare is highly recommended for anyone seeking a practice where kindness, respect, and genuine concern are prioritized. Patients feel comfortable, valued, and confident in the care they receive, making it a standout choice for healthcare needs.
I had a great experience at Across the Tracks Healthcare in big stone gap , Virginia. They got me in quickly without a long wait, and everyone was professional, friendly, and helpful from start to finish. The staff made the whole visit easy and efficient, and I felt well taken care of. I definitely recommend them to anyone looking for quality healthcare with prompt, professional service
Dr. Donald Dingus was great, I really appreciated that he listened to me. I definitely will be back here again if I ever need anything in a pinch. Seriously, if you need urgent care, go here. Don’t even bother going on to Ballad.
Great experience! I could not ask for a better visit. Mrs. Dingus took such great care of me! She even stopped my visit so I could get needed medicines before the pharmacy closed and then fished my exam. She explained everything thoroughly and addressed all of my medical issues. I will be back! Thank you! ❤️