About Arrow Exterminators
Arrow Exterminators offers comprehensive pest control services for residents in Richmond, Virginia. From common household pests to mosquitoes and fire ants, their team is equipped to handle any infestation. Using the top-of-the-line Sentricon System, they provide residents with the same termite control system used to protect national monuments. The team also offers wildlife control services, including removal and exclusion plans. Customers have praised Arrow Exterminators for many years, describing the company as fantastic, flexible, on-time, accommodating, and effective. They are known for being quick to respond, very professional, and providing excellent service in eliminating nuisance bugs. Customer service is clearly a top priority for this company, with associates being professional, knowledgeable, and respectful. After the first treatment, many have noticed a big difference, and the staff, including Pam and Ian, have received positive remarks for their courteous and professional service. Arrow Exterminators is highly regarded as the best choice for pest control needs.
My technician, Terrence, did a wonderful job and truly went above and beyond to address the ant issue. During his first visit, he followed my request to treat the exterior and spray inside, without placing bait indoors. He also encouraged me to call back if the problem persisted, which I did.
When he saw I was scheduled for a follow-up, he personally called to check in and was able to move my appointment to an earlier time. Not only did he resolve the issue effectively, but he also treated me with courtesy and respect. It was clear that he genuin
We have noticed a big difference after the first treatment. Johnathan is very professional, knowledgeable and committed to taking care of the problem. He explained everything in detail and answered all questions I had. Actually, I was impressed from my first contact with Arrow. I spoke to Rob, the salesman, who listened to my problem and recommended what I needed. He did not try to sell me on unnecessary contracts. Pam called to set my next appt and took care of it a couple days after, which I appreciate. I called Arrow after calling a couple big name pest control companies and was told I had to sign a contract ect.
I love the staff at Arrow. Pam is always courteous and professional when I speak with her and Ian is also very professional and knowledgeable. The product is effective so I have no complaints at all. So glad we chose ARROW to provide preventive treatment to our home!