Jordan Family Health

Jordan Family Health in West Jordan, Utah provides comprehensive healthcare services for families in the Greater Jordan, Utah area. The practice offers high-quality, patient-centered care, covering a wide range of services from primary care to specialty treatments. Patients generally express positive experiences with the practice. Many praise the doctors, who are described as knowledgeable, kind, and caring, taking the time to explain things thoroughly. Customers highlight the ability to get same-day appointments, even when the schedule is fully booked. However, some concerns have been raised regarding the practice's operating hours. Patients note that the office closes at 5 pm on weekdays, which can be inconvenient for those working regular 9-to-5 jobs. Additionally, the phone lines are closed at 4:30 pm, with calls being redirected to an on-call nurse, which some perceive as poor patient care. Patients also mention issues with the practice's communication, such as not receiving expected emails or having documents updated in a timely manner. The website's hours of operation do not always accurately reflect the actual hours the practice is open. Overall, Jordan Family Health is praised for its quality of care and friendly staff, but there are opportunities for improvement in terms of accessibility and communication to better serve its patient base.