Dixie Heating & Air Conditioning

Feb 2023

They are the best! Office person was very professional and helpful over the phone. They got me on the schedule fast, our technician was polite professional they even wear shoe covers to enter my home very thoughtful of them. They gave me options to repair my heater and get it up and running. now I could stay warm in this cold weather ⛈️?️ Thank you ? HIGHLY recommended!Services: HVAC system repair

Sep 2020

Robert was the technician who came and checked things out for us. He was very professional, communicative, and fixed the problem quickly with a few suggestions. Very happy with the price of the fix.

Aug 2020

I had Dixie Heating and Air replace my entire AC unit about 5 years ago, and they were fabulous! They were there very quickly and helped me through every step of the process and had my new AC running in no time. My wife and I talked about how we found a company for life. But about 2 weeks ago it started shorting out (that's just fine, things get old, I understand completely). I called them and they came 2 days later to look at it. The technician fixed some wiring that appeared to be the problem and left. We paid the bill and two days later it stopped working again. I called that evening and left a message. We never heard back. The next day I called again and left another message. Still no callback. I sent an email from their website, and never heard back. I'm not sure if I was blacklisted for some reason or if things just got busy, but I was really disappointed that what had been a great experience by a company that I thought I could trust, turned into a series of not returning phone calls or emails forcing me to go to another company altogether. Again, they were great when they were replacing the Heat Pump and blower unit, so I am at a complete loss for what happened this last week. Not sure what I did wrong.