“EDIT: I am giving five stars based on the owner's handling of the situation. She took a problem and turned it into a positive experience. I really like the way she stands by her business standards and ethics.I recently hired CH,HH to perform a deep cleaning of two rooms in my house before having guests over. Two cleaners were sent, and while one of them did an amazing job, the other one did not do anything but "clean" the refrigerator in the three and a half hours they were there. The lazy cleaner even started talking about her next job when she arrived, despite my being informed that they would stay longer if needed. The company sent me a text message to let me know it was taking longer than expected, which was fine. However, the lazy cleaner was procrastinating instead of working. I have attached photos of my kitchen after the lazy cleaner left. The company did offer to send the amazing cleaner back to fix the mess that the lazy cleaner left behind, but unfortunately, my schedule didn't allow for a second visit. I regret not keeping an eye on their progress while they were working. Although the company has been responsive to my complaints and has offered to adjust the invoice, I still felt the need to leave an honest review. I will use the company again, but leave enough time for a return visit if necessary.“
Home Cleaning
“EDIT: I am giving five stars based on the owner's handling of the situation. She took a problem and turned it into a positive experience. I really like the way she stands by her business standards and ethics.I recently hired CH,HH to perform a deep cleaning of two rooms in my house before having guests over. Two cleaners were sent, and while one of them did an amazing job, the other one did not do anything but "clean" the refrigerator in the three and a half hours they were there. The lazy cleaner even started talking about her next job when she arrived, despite my being informed that they would stay longer if needed. The company sent me a text message to let me know it was taking longer than expected, which was fine. However, the lazy cleaner was procrastinating instead of working. I have attached photos of my kitchen after the lazy cleaner left. The company did offer to send the amazing cleaner back to fix the mess that the lazy cleaner left behind, but unfortunately, my schedule didn't allow for a second visit. I regret not keeping an eye on their progress while they were working. Although the company has been responsive to my complaints and has offered to adjust the invoice, I still felt the need to leave an honest review. I will use the company again, but leave enough time for a return visit if necessary.“