Dave's Bernina

Apr 2024

UPDATE: Rod & Taylor fixed our problem after bringing the red Bernina back & they fixed the problem. I'm willing to give them the benefit of the doubt for my future business. The only odd thing about the store it seems like the salespeople are not friendly or welcoming. St. George, Utah: Dave' Bernina is the only game in town who sells Bernina - a monopoly. As such, my experience with the staff was not customer friendly, maybe because they have nothing to lose. I had to call them back after they failed to return my call as they promised. This could be an isolated incident as I've read glowing reviews on Google so take this review with a grain of salt. However, when I walk into a business I've never visited before I keep my "spidy" (senses) wide open and felt my mood drop when no one, for a long time, asked if they could help me. I ordered something through the store but quickly called Bernina stores in Las Vegas and everyone of them were much friendlier and helpful over the phone. If I had to do over I would have canceled my "Dave' Bernina" order and purchased the item from a Vegas store, the store I felt was most sensitive to my needs.

Dec 2023

Dave’s Bernina has long been where I’ve gone to find my next sewing machine however it wasn’t until this year that my husband decided to purchase my “dream machine”. Many of the staff have seen me year after year, sale after sale, come into the shop, dragging my husband along, looking hopeful that this will be the year….well, THIS WAS THE YEAR!!!!! Without exception, every one of them were almost as excited as I was. Everyone has been so helpful, patiently answering all of my questions, probably the same ones each time. This promotion offers thousands of dollars in freebies that just make the experience so worth the wait. Dave’s offers a free 2-day “boot...read full review

Oct 2023

The service department is great and usually very helpful. It tends to be very expensive and I would love to hear more options rather than just totals. This could include quick tips outside of classes.