Name: Sears Appliance Repair
Address: 9269 Village Shop Dr, Sandy, Utah, 84094, US
Telephone: (801) 528-7216
Rating: 4.2

Reviews for Sears Appliance Repair

Dec 2023

Austin was training a new man, Gene. Gene was courteous and professional, but it was Austin’s experience that resolved our problem. I’m really glad we had someone who knew what he was doing!Follow-up - The original diagnosis did not fix the problem. This time Gene came by himself and correctly diagnosed it. Today when the part arrived he installed it. Hopefully this will fix the issue.
Oct 2023

The five star rating is SOLEY applied to Bret - the technician who repaired our refrigerator. He was terrific - smart, personable, timely, talented, thorough. I rated 5 stars because I want him to benefit.However, the company behind Bret is awful, and I consciously chose that word. Without Bret, the company rating is zero stars. Cancelled three previous appointments with no explanation. Left the family without a kitchen refrigerator for months. Has no way to speak to a live body when things go wrong. The online systems will only show current appointment and no options to get further information. When I tricked the system into giving me a live body, the agent was surprised...read full review